Work with Trifoia

Employees that thrive at Trifoia tend to have the following qualities:

Team oriented


Proud of the quality of their work

Bringing their A-game every day

Trifoia is an industry-leading digital training and media company, with over two decades of experience creating immersive online learning experiences. Our award-winning team of software developers, instructional designers, researchers, and multimedia producers specialize in the creation of impactful, media-rich educational solutions, tailored to each client’s unique needs.

As an employee of Trifoia, you can expect superior flexibility, work-life balance, a collaborative work environment, and exceptional benefits. You will have the option to work remotely, but some in-office time is required to support creative cross-functional development. We actively invest in team members’ professional development. We take pride in what we do, and in how we help change the world.

We believe that diversity is the source of our creative advantage. We encourage all qualified applicants to apply regardless of race; color; religion; marital status; age; national origin or ancestry; physical or mental disability; parental status; gender; sexual orientation; gender identity or expression; veteran status; or any other protected status.

Trifoia offers a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off.

Current open positions

Instructional Designer

As an Instructional Designer, you play a pivotal role on the eLearning team. Your responsibilities involve the gathering, organization, editing, and generation of content for eLearning courses. You will engage cooperatively with clients, subject matter experts, project managers, eLearning developers, media developers, and software engineers to produce high-quality deliverables tailored to meet the unique needs of learners and clients.
You will maintain close communication with clients, subject matter experts, and end users to discern requirements, project specifications, course roadmaps, and the delineation of project scope. In addition, some projects will provide opportunities to conduct design research. To be successful, you must have great interpersonal skills and client management capabilities.

Essential Duties and Responsibilities:

  • Meet with clients and subject matter experts (SMEs) to understand end-user needs and course/project goals.
  • Work with clients and SMEs to establish course roadmaps, write learning objectives, outline instructional approaches, and determine methods for tracking proposed outcomes.
  • Conduct design research information gathering. Depending on the project, this may include user interviews, creating and distributing surveys, contextual inquiry activities, usability testing, journey mapping, persona development, empathy mapping, ethnographic studies, participatory design, and heuristic evaluations.
  • Gather and organize client-generated materials and assets.
  • Work closely with the eLearning Manager to determine what course assets need to be developed.
  • Write course content and copy-edit collateral assets. This includes writing scripts, knowledge checks, interactive exercises, and course descriptions.
  • Ensure content matches the established learning objectives.
  • Develop course assets and build learning packages in Rise and Articulate Storyline for some projects.
  • Communicate features and capabilities information to eLearning Developers and software developers for complex projects.
  • Formulate and execute the accessibility strategy for all project accessibility requirements.
  • Other instructional design tasks, as needed.

Skills and Qualifications:

  • Must have demonstrable skill and ability in instructional design, eLearning, or related fields.
  • A comprehensive knowledge of pedagogy and instructional design methodology.
  • Experience with course authoring tools – specifically Articulate 360 (Storyline & Rise)
  • Ability to effectively and professionally represent the company both verbally and in written communication, this includes communicating instructional design best practices to clients & colleagues.
  • Ability to write scripts and other content in a wide range of voices and for a wide range of audiences to meet project objectives.
  • Familiarity with common features of a variety of learning management systems.
  • Experience with WCAG (2.0) accessibility standards and how to apply them to course builds.
  • Must have organizational and time management skills with an attention to detail.
  • Must be competent in the use of the Microsoft Office suite of tools (Outlook, Word, Excel, PowerPoint)
  • Competent ability and willingness to effectively use remote work and productivity tools (Asana, Dropbox, Slack, StackOverflow for Teams, ZOOM).


Other skills and qualifications not required but considered advantageous to the position:

  • Degree or advanced certification in eLearning, instructional design, software development, or related fields.
  • General knowledge and familiarity with other eLearning and online course authoring tools such as Adobe Captivate and others.
  • Experience managing projects, timelines, and people.
  • Experience with curriculum development as well as instructional design.
  • Experience using xAPI and SCORM in LMS and LRS applications.
  • Ability to work independently as a self-starter managing projects to completion.
If you’re interested in this position, attach your resume and cover letter and drop us a line through the contact form below.


Trifoia is a team of content developers, instructional designers, technology experts, researchers, media producers, and storytellers who produce training content for maximum impact and reach.

Do you like to analyze problems and build solutions? Do you feel you have more to offer and would like to contribute to projects that help people? Do you take your work seriously but like to play and enjoy life? 

If so, attach your resume and cover letter and drop us a line through the contact form.

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